• Price adjustment requests will be honored when items are purchased at FULL RETAIL price and if the merchandise is discounted within 7 days of the original purchase date.
  • Sale and discounted items are not eligible for price adjustments.
  • Price adjustments can only be processed with the original sales receipt.
  • Coupons and webcodes offering discounts on your entire purchase cannot be applied toward previously placed orders or prior purchases.

For Online purchases

  • To receive a price adjustment for full retail priced items that went on sale within 7 days after of the initial purchase date, please contact Customer Service
  • Please Note: Online orders cannot receive price adjustments in our retail stores.
  • If you are due a Price Adjustment per the stated policy, a credit will be issued to the original form of payment.

For In-store purchases

  • To receive a price adjustment for an in-store purchase for full retail priced items that went on sale within 7 days after of the initial purchase date; please bring the original sales receipt to any MyOnlySite™ retail location in the US.
  • Click here for our store locator.
  • A credit will be issued to the original form of payment.